GEORGIA PASKELL-O'HARA

Based at PRL.
Pronouns: she/they
Works: Thursday - Saturday 4pm-midnight (or 2:30-10:30pm in vacations)
Teams/roles: FAQs, Learning Lab Steering Group & CS Training Group
Hobbies and Interests: Medieval literature, particularly Middle English romances, religious writings, and the Canterbury Tales. Watching musicals is the best way to spend a rainy afternoon.   

KARINA FORREST

Based at PRL.
Pronouns: she/her
Works: 9am-5pm weekdays, 12pm-8pm every other Tuesday
Teams/roles: Registration, Postal loans & returns, Lost books
Other Skills: I have worked here a long time and have a weird memory for random things (like why things are done a certain way which is sometimes useful for developing new workflows)
Hobbies and Interests: Walking (I was once fit enough to walk the entire length of Hadrian's Wall). I love the seaside and searching historical sites (show me rubble and I am happy), reading (a librarian cliché I know, but it's true), theatre and gigs, and it's not a hobby but I am the human servant to a huge orange cat

KATHERINE ANDERSON

Based at PRL.
Pronouns: she/her
Works: Mon 12pm-8pm, Tues-Fri 9am-5pm, 1 weekend every 4 weeks 8am-4pm
Other Skills: Background in arts programming and event management.
Hobbies and Interests: Singing (mostly choral, all unskilled), walking, conservation volunteering (specialising in rhodie-bashing, lifting heavy(ish) items, falling over and always being the muddiest person on the team - the last two of which may be related).

KATIE MCINERNEY

Based at PRL.
Works: Monday-Thursday 9am-5pm, 12pm-8pm every other Wednesday
Teams/roles: LibApps developments and training; LibApps community group; staffing
Other Skills: Enjoy working with systems and exploring how we can use them
Hobbies and Interests: Being outdoors, walking, nature, gardening and allotment, bees, dog...

LAUREN MATTHEWSON

Based at PRL.
Works: Monday-Thursday 9am-5pm & Friday 12pm-8pm (and one weekend a month)
Teams/roles:  As Customer Services Operations Manager I oversee the running of the front of house and back of house operations. This includes timetabling, approving annual leave and flexi requests. I am on the following groups: Health and Safety Group, CS Training Group, Print Stock Management, Customer Services Group and Library Feedback Group. I support in the management of the Library Aide's team.
Hobbies and Interests: Live Music & a borderline skincare obsession.

LEWIS O'HARE

Based at PRL.
Pronouns: he/him
Works: Wednesday 5.30-12am, Thursday 8pm-12am, Friday 4pm- 12am
Other Skills: Video editing / social media / blog writing

LOUISE FITZPATRICK

Based at PRL.
Pronouns: she/her
Teams/roles: Help lead and manage a team of Library Attendants and Customer Services Coordinators working across all library sites, ensuring that a high-quality frontline service is provided to all library users. Manage building facilities and health and safety to ensure a safe and secure working environment for all staff, students and visitors.

MIA CARMEN REEVES

Based at PRL.
Pronouns: they/them
Works: Monday-Wednesday 8am-1pm, 1 weekend every 4 weeks 8am-4pm.
Teams/roles: LibApps, Knowledge Base Development, Accessibility, EDI, LibGuides
Other Skills: 28 years experience across public and academic libraries in various roles
Hobbies and Interests: Playing guitar and piano, reading, D&D and tabletop games, motorcycling

MIKE GROVES

Based at PRL.
Works: Monday 8pm-12am, Tuesday 5pm-12am, Saturday and Sunday 4pm-12am
Teams/roles: Claim Returns co-ordinator

RICHARD LUMB

Based at WALTON.
Pronouns: he/him
Works: 09:00-17:00 Monday -Friday 
Teams/roles: Happy to field any CS or Liaison queries particularly those based around Walton or the Medical school. I have training is most BOH duties that are handled at the Walton. I work in both Customer Service and as part of the Liaison Team. 
Other Skills: I have a passion for digital accessibility and assistive technologies so please feel free to ask 
Hobbies and Interests: Avid Speculative fiction fan, Table top games (such as D&D or Warhammer), LARP and anything in those wheel houses. 

ROSIE SMITH

Based at PRL. *Transitioning into new role as Assistant Librarian - Customer Services. Working hours subject to change.* 
Pronouns: she/her
Works: Tuesday 2:30pm-8pm, Friday 1pm-8pm, Sunday 4pm-12am
Teams/roles: Headphones, laptops and lockers, UX data
Other Skills: Risk assessments, creating manuals and policy and procedures are my strength, as well as staff management
Hobbies and Interests: Crafting and art, anything outdoors, archaeology and anthropology.

SARAH HORNBY

Based at PRL.
Pronouns: she/her
Works: Alternate Weeks. Week 1: Monday 12pm-8pm, Tuesday & Wednesday 9am-5pm; Week 2: Monday-Thursday 9am-5pm.
Teams/roles: Inter library Loans lead, LibApps- particularly LibAnswers, LibWizard and LibGuides, LibApps Community Group CS Training Group Learning & Development Forum
Other Skills: Happy to have a go with most software- Word, Excel etc, please just ask :-)
Hobbies and Interests: Running, reading, yoga, nice places to visit around the country, cake and nice places to eat

SUSAN WILLCOX

Based at PRL.
Pronouns: she/her
Works: Monday - Friday 9.00am-5.00pm
Teams/roles: Marketing and Communications including web page edits, Space and UX, CS Training Group, ALMA Fulfilment and Loan Policy, Study Well
Hobbies and Interests: Painting, tapestry weaving and embroidery

GEORGIA CUTHBERTSON

Based at PRL.
Pronouns: she/her
Works: Mon-Wed 9am-5pm, Sat 12pm-8pm
Teams/roles: FAQ team, Social Media and Marketing
Other Skills: Customer service skills and writing
Hobbies and Interests: Writing, Reading, History (anything witchy comes in ILL or weird it's probably for me), Folklore and Mythology 

JANE RILEY

Based at PRL.
Works: 9am-2pm Tuesday to Friday, 8am-1.30pm on Saturdays
Teams/roles: Scanning, Reading lists, Sixth Form access forms, Sconul, Short Loan collection
Other Skills: I'm good with the MFD machines due to my scanning role, and I like looking for missing books which can turn up in all sorts of places

JOHN CHRISTOPHER GARDNER

Based at PRL.
Works: 8am-1pm, Monday-Friday
Teams/roles: Books on Loan queries, Alternative Format Requests, SCONUL access checking, Smartcard Statistics, Reading Lists
Other Skills: I am a professionally trained historian and librarian. I have worked in Special Collections and produced hand lists to uncatalogued materials. I contributed to an updated guide to Special Collections by writing the piece about the Trevelyan family. I have 30 years experience of working with library users at three different universities, Sunderland, Northumbria and Newcastle. I can undertake detailed historical and archival research and capable of writing the results of this in the form of a thesis or dissertation.
Hobbies and Interests: My hobbies are reading history, philosophy and theology. I have particular interests, and some expertise, in Nineteenth Century British intellectual and theological topics and the Victorian statesman, William Ewart Gladstone. I am interested in Classical and early music. I enjoy walking and use this as a form of self-therapy as well as exercise.

JULIA BAMBER

Based at WALTON.
Pronouns: She/Her
Works: 9 till 5 on 2 days of the week, and 1:30/2:30 till 10pm (or midnight during exam period) on 2 other days of the week 
Teams/roles: shelving, picking up reservations, auditing the store cupboard and tambour bay units, collaborating with colleagues in making social media posts and informative leaflets/posters, labelling books, looking for lost books 
Other Skills: arts and crafts workshop designing and delivery, (2) curation and exhibition construction, (3) digital media and art creation 
Hobbies and Interests: Skilled and enthusiastic board gamer, writing poetry, embroidery, hiking, reading, watching anime, collaging

JUSTIN KEEPER

Based at PRL.
Teams/roles: Reservations, reading lists, scanning.
Other Skills: Curating skills in installing / de-installing exhibitions; project management; fundraising; sales; developing and delivering mentoring initiatives for artists/creatives.
Hobbies and Interests: 1st edition modern literature, artwork, funky trainers, mid century furniture, cooking, travel, booze and the gym.

KYLE WILLIAMS

Based at PRL.
Works: Monday-Friday 8am-1pm.
Teams/roles: Scanning, reading lists.
Other Skills: Professional show off.
Hobbies and Interests: Theatre, music, games and long walks on the beach xoxoxox

LAURA BRAYSON

Based at WALTON.
Pronouns: She/Her 
Works: Weds 12.30pm-5pm, Thurs & Fri 9am-5pm
Teams/roles: Learning Lab Steering Group, Reading lists and rapid ILL and ILL, responding to tickets and Smart Card requests for NHS staff.
Other Skills: In my life prior to the Library, for over 10 years, I was a Customer Service Manager responsible for timetabling/co ordinating day to day tasks. I particularly enjoyed creating and implementing inhouse training around mystery shop objectives. I enjoyed using role play and sharing best practice. I think it helped make customer services a fun and dynamic environment.
Hobbies and Interests: I love visiting different parts of the North East coast with my family as well as going to comedy gigs and visiting the theatre.

LAURA FISHER

Based at PRL.
Pronouns: She/Her
Works: Monday-Thursday 8:30am-5:15pm, Friday WFH 8:30-12:30pm 
Teams/roles: I provide administrative support to Anne Middleton and the CS team (as well as Elizabeth Oddy and the Liaison & Academic Services team).
Other Skills: Organising, writing and waffling on... 
Hobbies and Interests: Planning trips (I love a detailed itinerary), music (I like a bit of everything, love anything live), reading, food (self-confessed gannet), exploring new places, socialising and celebrating things (I can make an excuse to celebrate anything). 

LAUREN ROISIN MCELHONE

Based at PRL.
Pronouns: she/her
Works: 1-8pm Monday/Thursday/Friday/Sunday
Hobbies and Interests: I love to read, write and try out new creative endeavours. I also love yoga (although I don't do it enough) and have a mildly unhealthy addiction to Vinted.

LEIGH FORD

Based at WALTON.
Works: Sunday 10am-5pm, Monday-Thursday 9am-5pm
Teams/roles: Reading Lists, ILL, Reservations, Purchase Requests, UX, Medicine in Literature, EDI Libguide, Social Media, Marketing and Promotions

LYDIA NELSON

Based at PRL.
Works: Mon, Wed, Thurs - 9am to 5pm, Tues - 12pm to 8pm
Teams/roles: Marketing and Communications. Monitoring social media channels and producing content our various platforms. Producing posters and other promotional materials for departments across the library service.
Other Skills: I previously worked in public libraries and was also a licensee for a while, so I'm pretty good at dealing with drunk people...not sure how useful that is an Academic library though!
Hobbies and Interests: I love baking, singing, gardening, writing, working out and drinking wine!

MIKE LANGTHORNE

Based at WALTON.
Works: Fridays 4.45pm-10.00pm; Sundays 10.00am-5.00pm.
Other Skills: Lecturing/seminar leading; writing for publication (journals and book chapter).
Hobbies and Interests: Member of Durham Musical Theatre Company; formerly a private pilot; anything to do with history!

NICOLA BAXTER

Based at PRL and LAW.
Works: Tuesday-Friday 9am-5pm, Saturday 8am-4pm, Tuesday mornings and Thursdays at Law.
Teams/roles: Team Reg.
Hobbies and Interests: I read a lot and love reading challenges, like writing and like to stroke every cat that I see!

RICHARD LONGSTAFF

Based at PRL.
Works: Full time Tuesday-Saturday (12pm-8pm finish on Tuesday and Thursday).
Teams/roles: Lib Apps, Registration and general all-round Library Assistanting
Other Skills: I come from the generation of kids who grew up troubleshooting their way through non-user-friendly systems, and in another life I am a computing graduate. I trained in Occuptational Therapy and was a community support worker for some time, this motivated me to work in libraries enabling independence.
Hobbies and Interests: I used to DJ and now enjoy making silly sounds twiddling dials and pushing buttons on little synthesisers. I love to follow and visit MotoGP which is the F1 of two wheels.

ROSIE MALLEN

Based at WALTON.
Works: 9am-12.30pm Wednesday (remote), 8.30am-5pm Thursday and Friday
Teams/roles: Reading lists, Registration, Medicine in Literature, Be Well, social media, promotions, displays

SHARON AYRE

Based at PRL.
Works: Sunday to Wednesday 1pm-8pm, Thursday 1pm-5pm
Teams/roles: Registration, Claimed Returns, Postal Loans/Returns

VICTORIA PATTERSON

Based at WALTON.
Works: Monday-Friday 9am-5pm
Teams/roles: Registration, Reading Lists, Reservations, Social Media

HELEN SHADDOCK

Based at WALTON.
Pronouns: she/her
Works: Wednesday 9am - 5pm
Teams/roles: Library aide, shelving, customer services, labelling, book repairs, missing books, lost books, 
Other Skills: I am an artist, writer and facilitator. I am the founder of www.arted.online
Hobbies and Interests: art, reading, writing, supporting Sheffield United 

STACEY O'HANLON

Based at PRL.
Pronouns: she/her
Works: 1pm-5pm.
Teams/roles: Shelving items back to their location, processing reservations, transits, emptying the book sorter, headcounts, UX observational work. 
Hobbies and Interests: I enjoy reading classic literature, thrillers, horror and particularly like Point Horror stories from the Children's section! 

HAIZI MCVITTIE

Based at MRLR.
Works: 9am-5pm.
Teams/roles: Library Attendant
Hobbies and Interests: Reading; Classical music; Travelling the world; New tech and/or languages...

IBRAHIM ALFARWI

Based at MRLR.
Works: 8am-4pm.
Teams/roles: 24/7 Library Attendant Team Customer Service: Assisting library users in finding resources, answering inquiries, and providing general information about library services. Circulation Services: Managing the borrowing and returning of library materials, checking in and checking out books, and ensuring proper record-keeping. Shelving and Organization: Shelving returned materials in the correct order, maintaining the organization of shelves, and ensuring that books and other materials were in their designated locations. Assisting with Library Programs: Supporting various library programs, workshops, and events by helping with logistics, setting up spaces, and providing assistance to participants. Technology Assistance: Assisting library users with basic technology-related queries, such as using library computers, printers, and other equipment. Enforcing Library Policies: Ensuring that library policies are followed, such as quiet zones, proper handling of materials, and adherence to borrowing guidelines. Inventory Management: Participating in inventory management processes, including shelf checks, weeding out outdated materials, and updating records. Maintenance: Reporting any maintenance issues or concerns in the library space, such as broken equipment, lighting problems, or cleanliness issues.
Other Skills: I possess strong skills in utilizing EndNote for efficient reference management

KEITH MCQUIGGAN

Based at PRL.
Works: Friday 12am to 8am; Sunday 12am to 8am [term time only]
Teams/roles: Book bins; pickings lists
Hobbies and Interests: German Literature; folk tales; horror films

LIAM GREENHOW

Based at MRLR.
Pronouns: he/him
Works: Monday 14:00-20:00. Wednesday-Friday 08:00-16:00
Teams/roles: Making sure the Marj does not fall apart :)
Other Skills: Supervisor/training staff skills - Headwaiter. Excellent research/analytical skills - History post grad.
Hobbies and Interests: Allotment/Crochet/Fencing/Gym/Drawing/Vegan Cooking/History/TTRPG/Board Games/Environmentalism

ROSIE CALVERT

Based at MRLR.
Pronouns: she/her
Works: 4pm-12am on Wednesdays, Thursdays and Fridays, 2pm-10pm during holidays
Teams/roles: Library Attendant, 24/7 Team

SADIE NELSON

Based at PRL.
Works: Monday-Wednesday 12am-8am
Teams/roles: Mainly our role is front of house, but we assist with overnight enquiries / sign post to relevant support and deal with urgent maintenance & upkeep issues
Hobbies and Interests: Swimming & Embroidery