If you have an query, type in your question in the 'subject' box below to search the Frequently Asked Questions (FAQs) or click 'See all FAQs' to browse. If you still can't find an answer, submit the question in the form and we will get back to you within 3 working days.

Before booking a one-to-one session with Library staff please make sure that you:

• Complete the Search Planner Template in the Getting started section, following the Scoping Search Plan Example
• Make sure you scope your search to obtain useful keywords and search terms

Once these are done then you may book your one-to-one appointment.