A short one minute video on looking at booking numbers for the day
A short 2 minute video on syncing LibStaffer with your Outlook Calendar.
A short video on viewing schedules in MS Teams
All links open in a new window. If you have any problems opening a video or, if you feel any of the content is out of date please contact Sarah Hornby
Task: Try using these tools as your 'go to' for the next few tickets you pick up
Link to 3 minute video showing how to transfer a ticket to an individual, team or queue in Library Help
Tips on searching FAQs from the admin side, a 5 minute video - opens up in new window
The current CS dataset was launched in October 2021. Changes were made to reduce the number of fields and to make it faster and easier to record queries. We decided to try and increase our capture of headline information in this way.