Good day to everyone.  

Welcome to NUMed Library! 

NUMed Library play a significant role in supporting teaching and learning activities through our collections and services, which enable library users to access, update their knowledge and information resources. At NUMed Library, we aim to provide a high-quality resources and services that meet the needs of our users. We are doing our best to ensure that our collections and resources are up to date and stay relevant with current medical practices.  

Customer care is very important to NUMed Library and we are in line with the Newcastle University Library’s values and operating principles, which are: 

• The customer is at the heart of everything we do 

• We are dedicated to providing a friendly, professional and efficient service 

• We are flexible and innovative, ensuring that customer needs are met and exceeded 

• Through training and personal development, we ensure the continued excellence and expertise of our staff 

• Our supportive and inclusive team environment encourages all staff to contribute and have a voice 

• We actively engage with the wider community to share, collaborate, and inspire 

• We are enthusiastic to support the wider interests of the University and to enhance its reputation 

• We promote accessibility, equality, and diversity in all our services 

It’s an honour to work with all members of NUMed Library and community. I do hope that everybody would make full use of facilities and services offered by NUMed Library.  I look forward to seeing you, and we are welcome your questions, comments, and suggestions.  

Thank you. 

Sincerely,

Norasikin Darsono

Library Manager, 

Newcastle University Medicine Malaysia