Need help or advice with an EndNote issue?
First of all, please read the information in the PDF document above about EndNote support. Next please go to our Library Help pages to find out whether someone has asked your question before. If you can't find any help in either of these places, please email us to arrange an appointment.
Contact us at:
If you're in the Faculty of Medical Sciences please contact: firstname.lastname@example.org
What is EndNote?
EndNote is reference management software designed to make your academic life a little easier by allowing you to build a collection of references for your research. It can help take the stress out of referencing properly, helping you organise your lists of references and create bibliographies. It allows you to :
Why use EndNote?
How can I find out more?
The Library changed servers in August 2013 which affected the Newcastle U (Library catalogue) connection file in EndNote. If you are using EndNote on a University machine or via RAS then the connection file has been fixed across the system.
If you are using a personal copy of EndNote on your own computer you will need to replace the Newcastle U (Library catalogue) connection file on your system. Download the fixed connection file below.
During the week of 7th - 11th September 2015 the University will be upgrading the EndNote software in all PC clusters across campus to version X7.4. There should be no disruption to staff and student access to EndNote as the upgrade will take place remotely and the new version will automatically install when the PC is rebooted. The format and appearance of EndNote will not change.
At the same time there will be a change to the EndNote default opening settings which will affect all EndNote users. When you click on the EndNote icon from your desktop or via 'all programs >database software' you will be asked to find and open your EndNote library (usually saved in your personal network space (H:/drive). Look for the icon like the one in the image below (called My EndNote Library) to open your library. Should you encounter any problems or have any questions, please contact us via Library Help.