The Teach Yourself EndNote course materials will be enough to get you started with managing your references and using EndNote. However, every now and then you might need some extra help with tricky problems or just want to learn a bit more.
Start by exploring our EndNote FAQs, which provide answers to common questions asked by students. If you can't find the answer in our FAQs, contact the Library's EndNote Support Team via our enquiry form or using Library Help, we'll try to help or point you to resources that can hopefully resolve your problem.
Clarivate also provide excellent resources and guides. Their EndNote support team are best placed to fix more complex and technical EndNote problems so the Library's support team may refer you to them directly where appropriate.
Library EndNote Support
If you can't find the answer in our FAQs, please complete our EndNote enquiry form and our Library EndNote Support team will get back to you as soon as possible. Alternatively, email Library Help giving as much detail as possible about your query or problem.
Read our EndNote customer care service agreement to understand how the EndNote support team at Newcastle University can help you with EndNote:
EndNote Support from Clarivate
Clarivate are the company who develop the EndNote software. They provide a host of useful training resources and support:
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EndNote Support from ClarivateClarivate are the company who develop the EndNote software. This link provides access Clarivate's FAQs and support forums as well as contact details for further help.
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Clarivate EndNote Training ResourcesInformation on using EndNote, with links to resources and support from Clarivate (EndNote developers).
Library EndNote FAQs
If you have a query, type in your question in the 'subject' box below to search the Frequently Asked Questions (FAQs) or click 'See all FAQs' to browse. If you still can't find an answer, submit the question in the form and we will get back to you within 3 working days: