This guide provides essential information and guided learning to familarise new staff with all types of books on loan queries (BOL queries). It also provides more advanced training materials for members of the books on loan queries team.
The idea of the quiz is to test your knowledge and to demonstrate that when dealing with books on loan queries, context is very important.
For most of the questions, you are required to choose the most appropriate response rather than answer yes or no to a series of propositional questions.
By emphasising the most appropriate responses the quiz highlights that people can and do come up with a range of solutions to queries, and it is often the case of selecting what you think is the most appropriate based on the learning materials given above. Some answers are obviously incorrect but most responses evince varying degrees of relevance and usefulness.