We record all enquiries that we deal with onto a system called RefAnalytics, using a dataset called "Customer Service queries" 

Please record the types of queries that are asked and answered in the Law Library.  

The RefAnalytics webpage (see view below) will be bookmarked on the PC

Please select a category from each field that best matches the query you dealt with and then submit. If you need to add more information, add this in the free text section.